1.Bundles must be returned in full and unopened in order to receive a refund. A partially sent bundle will not qualify for a refund.
2.Once the product arrives back at our warehouse, we will issue a refund. We will not refund any opened products or partially used products. The refund will be issued within 30 days of the delivery date. The customer is responsible for shipping fees.
3. For purchases, both items must be returned to receive a refund for the purchase’s full amount. Only the final price paid at checkout, for the merchandise and not shipping, will be refunded.
4. The customer is responsible for all return shipping fees. We will not refund or credit any return shipping fees that the customer has paid to resend the returned product back to our headquarters.
5. The product is still the customers’ property until we received the product back at our warehouse. Once evaluated, we will issue a full refund for the order if the entire order was sent back or a partial refund if only part of the order is returned.
